Terms of Services

Thanks for using the services of www.kailash-yatra.org. The services are provided by Max Holidays (referred as ‘Company’ hereafter), located at 809, ITL Twin Towers B09, NSP Complex, Pitam Pura, New Delhi 110034, India.

By using our services, you are agreeing to the terms mentioned below. Please read them carefully.

Using our Services
You must follow our business policies and terms of services made available to you. We suggest that you should use our services only if you are comfortable with our business policies and terms of services. By sending us a booking request, you confirm your acceptance to such terms and policies, mentioned herein below and also others supplied to you by Company representatives during the course of correspondence. At the time of making a booking with us for any travel service, we may also send you a booking agreement which will work as a legal document between you and the ‘Company’.

Enquiry
Please fill the Yatra Enquiry Form and send it to our head office in India and our trip experts will contact you at their earliest possible. You can also contact us via email at [email protected] or [email protected] or mobile phone no. 0091 8800750030. We are also available on Whatsapp Messenger at mobile no. (0091) 8800750030. While raising an enquiry with us related to your travel, you confirm that you have read carefully our service policy and under your acceptance to those terms, you wish our office to respond to your queries.

Bookings & Itinerary
How to book a trip with us
To avail our travel services or to book a seat in one of our Fixed Departure Tour Packages to Kailash Mansarovar you can simply complete the Booking Form and send it to our office. Upon receiving confirmation from our office for availability of our services you must deposit registration fee though any source of payment mention on our website. Once you deposit the payments with us, please notify our office by sending a copy of payment deposit slip/reference.

Trip Amendments / Service Upgradation
Please note Kailash Yatra trips operate in group shape only on fixed departure dates and fixed routes, therefore no amendment for individual is permitted in China part specifically. However, for Kathmandu and other Nepal parts we welcome your requirements for upgradation of stay, food, transport etc. All additional expenses incurred for any upgradation or amendments shall be payable in advance by you. Such amendments or upgradation in service will be subject to availability and on direct payments basis. Our tour guides and local representatives will retain the right to accept or reject your demand for such change or upgradation and their decision will be last.

Last Minute Changes
Kailash Mansarovar trips are all pre-organised and in a shape of a group joining travel package. These trips require to obtain several restricted area permits, visa for the country of travel, advance purchase of flight/helicopter seats, advance arrangement of stay and food etc.; therefore making last minute changes in this trip will not be possible. If there is any last minute change in your own travel plan due to your personal priorities or any other unforeseen reasons at your end, any additional expense incurred will be taken care by you only and not the Company. For such reasons if you are excluded from the trip, no refund claim will be entertained. Unlike the above reason for last minute change, if the trip gets delayed or postponed due to any kind of unforeseen circumstances, including but not limited to, delay in getting necessary travel permits or visa, change in the policy of trip organising authorities, industrial disputes, act of God, technical failure, flight delay, sickness, strike, riots etc. the additional expense for changing your flight tickets, additional stay and food or any other expense incurred on you has to be taken care by you only. The ‘Company’ shall not be set liable and responsible for the same. Also in such cases of unwanted delay in the trip, if you wish to cancel your trip, there will be no refund or adjustment of payments will be applicable.

Changes before the trip launch
Before the launch of the trip, if you wish to make any changes or if the changes are forced by the situations mentioned above, all additional expenses shall be on you only and not the ‘Company’.

Changes during the trip
Once the trip has launched and during the trip, due to your personal reason you demand any changes or even if the changes are forced by the unforeseen circumstances including but not limited to, delay in getting necessary travel permits or visa, change in the policy of trip organising authorities, industrial disputes, act of God, technical failure, flight delay, sickness, strike, riots etc.; all additional expenses incurred on your trip has to be paid by you only. The ‘Company’ shall take no responsibilities of such additional expenses. If the onward or return trip gets delayed, or if the route is changed by the guides or authorised person of the ‘Company’ due to any forced situation, or even if the trip gets cancelled in part or as a whole, the additional expense will be on you. There will be no refund for any unutilised services in such situation.

Delay in start of the trip
The travel to Kailash Mansarovar is very unpredictable due to several climatic, technical, political, industrial and operational reasons. Delay in such trips due to the reasons mentioned are very common and widely known. It is highly recommended, that you do not fix your family priorities, important business meeting, doctor appointments etc. near to your travel dates. Delay in grant of necessary travel permits and visa, delay in flights or road travel due to climatic disorder or other reason, delay in start of the trip due to other group participant/s, delay due to sickness of own or others, delay due to rush of travellers on the route etc. are beyond our control and in such situation you have to adjust your plans with the group only. All additional expense incurred on you due to such situation, will be payable by you only. Also if you express your inability to adjust yourself with the changed plan and if you wish to cancel your trip, no refund will be applicable.

Delay in return journey
As stated above, due to the unwanted delay or amendment in the trip itinerary or dates, if there are any additional expenses incurred on your travel, the same has to be paid by you only. The common additional expense in such situation are for additional hotel stay, additional food, additional ground transport, additional necessary permits, return flight/rail ticket change etc. Kindly ensure that you carry sufficient money with you to overcome such additional expense.

Add-on services
All add on services will be subject to availability and on direct payment basis.

Money Matters

Price of the trip
The price for the Yatra are inclusive of basic accommodation, vegetarian food, transport, guides, fuel charges, permits, visa etc. and we take utmost care for not increasing the price for trip during the year. But in the cases of hike in fuel price, Govt taxes/fee, visa/permit charges, currency exchange rate fluctuation, air fare increase, ground operator service fee increase and others which are beyond our control, Max Holidays retains the right to increase the price of the trip or a part of the trip without any further notice at any time before or during your trip. You confirm that, on demand by the Company, you will pay such additional charges to the Company without fail.

Advance Payments
To reserve a seat in our Kailash Manasarovar Yatra fixed departure group tours, one must complete the Registration Form and Agreement and send it to our head office in Delhi along with the advance payment. Such advance payments include our service charges and processing fee which is non-refundable if the trip gets cancelled due to whatsoever reason.

Balance Payments
Full payment for the yatra bookings must be received by us at least 45 days prior to the date of commencement of the Yatra with us. No booking will be considered as 'confirmed' unless full payment is received by us before the mentioned deadline. In the absence of timely payments and complete documentations from the pilgrim, Max Holidays retain absolute right to refuse to take the pilgrim on-board with our group by cancelling his/her/their participation.

Quotes, Invoice and Taxes
All our price offered are exclusive of Govt taxes. At present, Govt of India charges 5% GST on tour package bookings (without input credit facility). Against all bookings and payments a service invoice is issued by our accounts department wherein GST is shown and charged separately. It is not only the liability of the Company to charge GST to the customer but also the responsibility of the customer to pay the same without fail. All our quotes and offers are ‘exclusive’ of GST until specified in the quote. Foreign travellers traveling on a trip to Kailash Mansarovar without touching the Indian soil are not supposed to pay the GST as per the currently applicable law of Indian Govt.

Price fluctuation
The price for the Yatra are inclusive of basic accommodation, vegetarian food, transport, guides, fuel charges, permits, visa etc. and we take utmost care for not increasing the price for trip during the year. But in the cases of hike in fuel price, Govt taxes/fee, visa/permit charges, currency exchange rate fluctuation, air fare increase, ground operator service fee increase and others which are beyond our control, Max Holidays retains the right to increase the price of the trip or a part of the trip without any further notice at any time before or during your trip. You confirm that, on demand by the Company, you will pay such additional charges to the Company without fail.

Special schemes, discounts and offers
All our special schemes and offers including early bird offer, last minute discount etc are based on full non-refundable payments basis, until specified unless. None of the two (or more) schemes/ offers / deals can be clubbed with each other or any other offer introduced by us. All such schemes and offers introduced by us are only promotional offers and the terms of the scheme/s can be changed anytime thereafter without assigning any notice. We also retain the right to withdraw or modify the offers/scheme anytime without assigning any notice. It is totally at our discretion to confirm or reject any booking under such schemes. To bring more travellers, we keep floating attractive schemes and offers which may be seen on our website or in our promotional advertisements. While making the query with us, you clearly need to mention the details of our special offer under which you wish to book the trip. Services and bookings for all schemes and offers are subject to availability only. Trips once booked cannot be shifted to any other offer/scheme introduced by us at a later stage. Such deals and offers are a part of our marketing strategy and we retain the right to decide upon the price of the yatra. No claim whatsoever will be entertained in this regard. All bookings, cancellations and refunds will be only as per the booking agreement signed between the Company and travellers.

Currency
Payments against additional services booked during your travel is to be made directly to our authorised representative or the local service provider. Please carry sufficient amount during your travel for personal expenditure and emergent cases. ATMs are available in Kathmandu, Lhasa and also at some other places. Please note in Nepal Indian currency notes of denomination up to 100 are widely accepted and each person can carry maximum INR 25,000. Post demonetization, Nepal banned INR 500 and INR 2000 currency notes. It is still advisable to check on the updated information in this regard before undertaking a trip to Nepal. To check the exchange rate of Nepali currency, please visit www.xe.com or any other reliable online currency converter.

For your expenditure during travel to Kailash Mansarovar in Tibet side, you must carry Chinese Yuan as most shops, restaurants, local service providers, guides, porters, yak men etc. accept their local currency only. It is hard to find ATM once you have crossed the border of Nepal from Keyrong or Taklakot side. At some places in Taklakot, you might find ATM but you need to be sure that they are working properly. Avoiding use of those ATMs other than emergency is recommended.

How to Pay
We accept payments via SWIFT, NEFT, RTGS, Bank Cheques, Cash etc. To know more please check payment options by clicking here

Bank fee and charges
All bank fee and charges for making payment to us or receiving refunds from us are to be paid by the remitter only and the same shall be debited from the amount received by us for the bookings

Taxes
India GST (Goods & Service Tax) is not included in our price offers and it is mandatory for the customer to pay such taxes in addition to the cost of the services / travel bookings.

Travel Documents

It is the sole responsibility of the traveller to ensure that he/she is carrying a valid passport, visa, necessary permits, air tickets, travel insurance, medical certificate and other personal travelling documents.

Booking documents
While booking a trip with us to Kailash Mansarovar, make sure that you have sent us a clear colour scanned copy (both pages) of your valid passport (as per international rule your passport must be valid for minimum duration of six months from the date of entry to a foreign country), Yatra Registration Form duly signed, Your acceptance on our Booking & cancellation policy, two recent passport sized photographs for Chinese visa (check with our office or Chinese Embassy near you for photo specification for Chinese visa application) and Registration fee. It is your sole responsibility to ensure that all your travel documents are well in order as we do not take any responsibility for rejection of travel permits or visa due to any such error in your documents.
Imp: Handwritten passports are not valid in India.

Nepal travel visa
All foreign nationals except Indians require a valid passport to travel to Nepal. Nepal Visa is available on arrival at Kathmandu airport against applicable visa fee and documents. To get entry into Nepal, Indian nationals must carry either a valid passport or Voter ID Card. It is to be carefully noted that while taking a flight from India to Nepal, Indian immigration accepts only Voter Identity Card and other Identity Cards including Aadhaar Card, Driving License etc. are not accepted.

Tibet Travel permits and visa
Tibet Travel permits and visa Mount Kailash and Lake Mansarovar are located in far remote lands of Ali which is a restricted area in Tibet. To travel to Mount Kailash, permit application is very complicated. Apart from the Tibet entry, permit there are another three types of permits to be obtained by the travellers including Alien’s travel permit, Foreign Affairs permit and Military permit. These permits are issued by different parts of the local Government. Individual trips are not permitted therefore the permit and visa has to be in a shape of a group travel document. A valid visa with a valid entry permit is necessary to enter Tibet for all nationalities. To get a visa, an Indian passport holder must present his/her passport at China Embassy in Delhi for visa formalities, along with other group travel participants. Visa for foreigners and NRIs is to be obtained from China Embassy in Kathmandu, Nepal. Please carry 2 passport size coloured photographs for visa application. Usually visa takes 4 working days and you have to keep your passports with the respective China embassy for this duration. The visa and permit application policy keeps changing very frequently and you must keep a check on this to know if there is any update on this.

Cancellation Policy

While making arrangement for your trip, our experts take utmost care to provide you with best available information and best possible services to ensure a successful journey for you. However we do not take any responsibility for cancelation or amendment or postponement of the yatra (or any part/s of the journey) due to reasons beyond our control including delay in getting necessary permits or visa, climatic disorder, natural hazard, industrial disputes, technical failures, flight delay/cancellation, political reasons, decisions of concerned authorities, riots, strikes, sickness, accident etc. No refund is applicable in such cases, and also in such cases during or before the commencement of the yatra, if any additional expense occurs on us the same shall be paid by the traveller/s only. It is to be noticed by the travellers that the trips to Mt. Kailash are organised in remote and restricted areas of Tibet where very basic or sub-standard tourist facilities are available and the level of uncertainty in Kailash trip is very high due to its several reasons, including but not limited to, climatic conditions, diplomatic/political reasons, landslides, flight delay/cancelation, industrial disputes, act of other trip participants, sudden change in policy of local Govt and other travel related authorities etc. Our partners and expert team members ensures for success and fulfilment of your trip but the same always depend on such unforeseen conditions.

After making bookings, if you wish to cancel your yatra you must notify our Delhi head office in writing (no telephonic cancellation will be entertained). The cancelation shall be subject to the following fee and charges:-

Cancelation by the traveller

After booking your trip, if you wish to cancel your yatra you must notify our Delhi head office in writing (no telephonic cancellation will be entertained) well in advance. Your advance payments made for Kailash yatra bookings include a non-refundable amount of 10,000/- per person (for Indian Nationals) / USD 250 per person (For NRI and Foreign Nationals). Other cancellations are subject to the following fee and charges :

Less than 60 days prior to travel date – 25% of the yatra cost.
• Less than 30 days – No refund applicable

Cancelation of bookings made under special deals and offers

After booking your trip, if you wish to cancel your yatra you must notify our Delhi head office in writing (no telephonic cancellations will be entertained) well in advance. Your advance payments made for Kailash yatra bookings include a non-refundable amount of 10,000/- per person (for Indian Nationals) / USD 250 per person (For NRI and Foreign Nationals). Other cancellations are subject to the following fee and charges :

Cancellation of the trip by Company

In the event when the pilgrim has fulfilled the requirements of all necessary valid documents, health check-ups and payments etc. but Yatra has been cancelled by the Company due to failure on the part of the Company to obtain necessary permissions for the yatra (except in force majour conditions) full amount shall be refunded to the pilgrims upon receiving the same from the third parties in India, Nepal or Tibet. However a non-refundable processing fee of 10,000 per person (for Indian Nationals) or USD 250 per person (for NRIs and foreign nationals) shall be debited being non-refundable charges as mentioned above.

Force Majeure Cancellation

Force Majeure Cancellation While making arrangement for your yatra, our experts take utmost care to provide you with best available information and best possible services to ensure a successful and safe journey for you. However, we do not take any responsibility for cancelation or amendment or delay of the yatra (or any part/s of the journey) due to reasons beyond our control including weather conditions, natural hazard, industrial disputes, technical failures, road conditions, flight delay/cancellations, political reasons, sudden notifications/announcement from concerned Govt. bodies or authorities, riots, strikes, medical reasons etc. No refund is applicable in such cases and also in such cases during or before the commencement of the yatra, if any additional expense occurs the same shall be paid by the traveller/s only. It is to be noticed by the travellers that the trips to Mt. Kailash are organised in a very remote area where very basic amenities are available for stay and food etc. and the level of uncertainty of Kailash trip is high due to its climatic conditions, diplomatic/political reasons etc. Our partners and expert team ensures success and fulfilment of the trip but the same is always under the discretion of the local authorities and Chinese Govt. While you contact us for your yatra bookings, you confirm having carefully read, understood and accepted the above mentioned cancellation policy of the Company.

Refund Policy

All refunds approved by our authorised manager or staff shall be paid via cheque or bank transfer only (no cash) in Indian Rupees, within a time limit of 30 days after receiving the same from Nepal/China counterparts/service providers. All refunds will be made after deducting bank fee/charges, company service charges and other charges as may occur.

Unutilised Services

The packages available on our website are offered in as-in shape or with possible modification as may be requested by the traveller. Please note that there shall be no refund applicable for any unutilized service, until approved in writing by one of our managers or staff in advance at the time of cancelation. The customers accept not to have any right to claim such refunds against unutilized service/s.

Health Declaration

While booking the yatra with us, you declare that you are in good health with good mental and physical condition since you are aware of the fact that Mt. Kailash and Lake Mansarovar trip is a challenging task and operates in a very high altitude with tough climatic conditions and very limited availability of tourism facilities. You confirm that you have informed to Max Holidays Pvt. Ltd. in writing, about all your medical issue/problem which you are aware of. You confirm that the Company and/or its owners, directors, partners, staff, associates etc. shall not be kept responsible for any issue pertaining to your health or/and loss of health/life and any additional expenses incurred due to such a case.

Insurance

Travel and health insurance are not included in our trip price and it is the responsibility of the traveller to carry valid insurance for Kailash Yatra and other trips. Make sure that you are fully insured for the entire duration of the yatra in respect of sickness, illness, injury, death, loss of personal belongings, emergency expenses and cancelation / changes of flight or trip.

Airline

In cases of our prices including the airline ticket charges, we retain the right to change the yatra packaged price any time before the commencement of the trip in case of any increase in air ticket price by the airline or issuance of another flight tickets due to cancelation of the flights by airline. Any cancelation / change in the flight schedule is not the responsibility of Max Holidays and yatra cancelled due to such reasons shall not be considered as yatra cancelled by the Company. During Kailash Heli trip and Muktinath trip, our price includes return flight tickets and chopper charges for Kathmandu –Nepalgunj-Simikot-Hilsa and Pokhara-Jomsom-Pokhara sector but any additional expense incurred due to delay or cancelation in flight/helicopter service the same shall be borne by the travellers only.

Accommodation & Food

Kailash Mansarovar trips are operated in high mountains in far remote lands of Tibet and the trips include 3 star hotel in Kathmandu for overland trip, 4 or 5 star hotel in Kathmandu for helicopter trips and 3 star hotels in Lhasa. At some places like Nepalgunj, Taklakot, Shigatse, Darchen, Saga some hotels or guest houses offer 3 star equivalent services but flood of travellers might create shortage in availability of those specific hotels/guest house and we will shall offer next best available hotel/guest house only. It is suggested that you do not carry expectation for any sort of high comfort or luxuries and adjust with the best possible services made available by our local partners/guides/escorts. At most places except Kathmandu, Nepalgunj, Lhasa the stay will be dormitory style and you will be sharing room with your co-travellers. No choice for single room / double room / family room / privacy can be entertained. Also take a note that the toilets and bathrooms are not up to the mark and clean sometime, even in the reputed guest houses/hotels and the travellers will have to manage with this situation, if occurs.

Pure vegetarian buffet food is served on Kailash trips. From 2017-18 on Kailash Manasarovar route food is organized in the hotels/guest houses by the local authorities only and they follow their own timings and menu. It is the responsibility of the traveller to reach the restaurant during designated time for food. Be aware that rush of the travellers may create acute shortage of food and water supply even in those restaurants.

Mule and porter services

Services of mule, porters, ambulance etc. are not a part of our package. One can hire mule and porter for Parikrama at additional cost (approx. Chinese Yuan 2800 for a horse & porter) which is payable directly by the yatri. Any sort of issues related to hiring of porters / ponies / horse etc. during the yatra is not under our control or responsibility and will not be entertained by us. The tour guides traveling with you may assist you to communicate with the owners or booking officer of horse and porters etc. but availability and price of these services will not be in their control. We neither take any responsibility of the price of such service, behaviour of the animal and its owner, porter etc. nor we guarantee the availability of the same/ the yatri understands that these services and its prices are beyond our control and the same are on their own decision and risk.

Right of the Company

Keeping into consideration the uncertain and unpredictable nature of Kailash Mansarovar travel, you accept to book a trip with us under the condition, that MAX HOLIDAYS RESERVES THE RIGHT:

• To change the departure date or conclusion date of the trip,
• To change any aspect of the trip,
• To cancel or modify any route/s within the trip or objectives set out in the itinerary,
• Offer substitute or equivalent route or alternative date for the yatra in place of cancelled / modified route/date,
• To postpone / delay / cancel any aspect of the trip due to adverse or threatening conditions such as climatic disturbance, political reasons, military directions, terrorist acts, riots, strikes, technical failure, flight delay/cancelation, industrial dispute, non-availability of accommodation or transportation or any other service due to heavy tourist rush or any other conditions which may be acknowledged having no right to claim any refund in the event of changes / modifications / cancelation / postponement or delay of the trip, whether in whole or in part and also no right to claim any compensation for any injury or loss or damage to the person or its belongings or any other additional expenses incurred due to such reasons ,
• To change / cancel / stop the trip due to any governmental travel warnings / advice or non- issuance of permits of the Yatra.
• To cancel the trip of any individual or group and off-load him/her from the trip in case the traveler/s does not comply with all the formalities required by the Company, any Nepalese or Chinese authority during the Yatra or if the traveler/s does not follow the law of the land of his/her visit. Any participant not complying with the travel formalities or not obeying the law of the land or carrying unlawful drugs, objectionable material, political propaganda, firearms or pamphlets, restricted items/articles will immediately be excluded from the tour and Company shall not be responsible if any action from the concerned authorities is taken against such traveler.
• To stop you at any point of the trip for going further if the situation is not favorable for your health or life. Company and its guides, escorts, tour leaders, staff, its office/s, associates, partners etc. retain the absolute right to take decision in such situation and their decision will be final.


Important note: It is to be noted that in the event of change/postponement/cancellation of the trip dates or route or services due to unforeseen / unavoidable reasons, no-refund or compensation shall be applicable for the unutilized services and also all additional expense incurred on your travel shall be payable by you only and not the Company. You release the Company from any such future claim or demand by you.

Risk Assumptions and waiver of liability

While booking the tour to Mt. Kailash and Lake Manasarovar, you acknowledge having understood completely and accepted to assume all possible risks associated in this highly unpredictable and challenging trip in far Himalayan Mountains. You confirm that Max Holidays has made you aware of the same through its websites / brochures / publications and during the course of written or telephonic conversation. You confirm that in the event of illness, accident, inclement climatic conditions, political disturbance, technical failures, flight rescheduling, industrial disputes, riots, strikes and other reasons beyond the control of the Company, you will not held Max Holidays and its owners or directors, agents, guides, offices, staff, associates etc. liable for any loss or damage to an individual or his/her belongings etc. In the consideration of Max Holidays accepting your booking and including you in its tour you confirm and release Max Holidays, its owners or directors, agents, guides, offices, staff, associates and other all representatives / persons engaged in organization of the trip from all liability, cost, injury, damage incurred or suffered by you directly or indirectly before or during the course of the trip and resulting to personal injury, loss, illness, death or damage to a person or its properties / belongings etc. You accept to be aware and liable for any danger and risks associated with this trip and you confirm not to make any claim or demand any compensation against Max Holidays India Pvt Ltd. its owners or directors, agents, guides, offices, staff, associates etc. You understand that the trip to Kailash Mansarovar is a challenging adventure filled uncertainties and with high risks, and you accept that you are travelling on your own free will and at your own risk.

You are aware that the Company do not guarantee for exactness and accuracy of the information and services offered to you. For example, the pictures of the hotel, road conditions, distance, weather information, vehicles conditions, flights, places etc may differ from its current conditions. We do our utmost to offer the best possible information and services but we do not and cannot guarantee that the same will match with your perception or imagination.

Liability of the Company

We take utmost care and ensure to provide you all the services offered in the package and promised to you. In case of non-delivery of any service arrangements (in part or full) due to the fault of our employee / representative; we will compensate the same subject to the limited liability to the cost paid by you to us for that particular service / item. However, we do not accept any responsibility for fault of any third party such as hotel staff, transporter, drivers, guides, escorts, porters etc. We also do not take any responsibility for any delay in the trip due to delay from the transporters or inefficient service from the hotels and their staff. We only act as an intermediary to arrange your travel, we therefore will not be responsible for your acts, misdemeanour, omission and we will also not be responsible for damage or lose of your personal belongings and travel documents etc. before, during or after the trip.

Third Party Disputes

Max Holidays while organizing your trips act as a travel consultant and organizer of the trip. We do not own airlines, hotels, vehicles, guides, escorts etc. thus will not be responsible for any dispute between the client and these (or any other) party/parties or their management or office or staff etc. However, we shall offer our interference and cooperation to resolve such issues in peace but will not be liable for any kind of loss or damage to anyone’s belongings, health, life etc. We take no responsibility of actions and behaviour of the third party.

Right to reject and exclusion from the trip

Max Holidays India Pvt. Ltd. retains the right to reject any booking without assigning any reason thereof at any point of time. Also during the trip the company, its guides and escorts will retain the right to reject any traveller from the trip and exclude him/her from the tour immediately if he/she is not following the law of the land, creating unbearable and /or unethical atmosphere, norms of the trip or not behaving in a proper manner, interfering or creating problems in the job of our guides and escort, not complying with the manner with other members on the trip including our guides or escort or other staff etc. If excluded from the trip, all expenses for further return journey from the point of exclusion will be taken care by the traveller himself/herself and no refund whatsoever for unutilized services will be applicable.

Loss, Theft, Damage of goods

It is the responsibility of the traveller to take care of his/her belongings especially the valuable items such as luggage, camera, clothing, mobile phone and other material / items. We take no responsibility for loss, theft or damage of your belongings. In the event of loss, theft or damage of the goods, the traveller must inform immediately to the insurer.

Other Terms

All other terms supplied to you during the course of correspondence by our office and others mentioned in Registration Form and other documents signed by you will apply to your bookings in addition to those mentioned above.

Local Jurisdiction

All disputes arising out of this agreement are subject to jurisdiction of Delhi, India.

Legal Warning

Name, logo and content on this website are the copyright / trademark of the Company. Unauthorised usage of our name, logo, content, links etc. is illegal. You are advised to refrain from making any sort of unauthorised usage or copy or print or circulation or distribution of our content, logo, and name etc. for financial gain. We are serious about the safety of our intellectual properties including but not limited to company logo, company name, website name, content, maps and other material posted on the website and other publicity, booking or travel material. If you are found violating the copyright and trademark policy for your personal gain, you bound yourself for suitable legal action against you.

Trademark Notice

The website’s name and logo is a ‘Registered Trade Mark’ of the Company. Other product and company names identified on this website may be the Trade Mark, Trade Name, Service Mark, Logo, Symbol or other proprietary designation of a third party. The use on this website of any name, trademark, trade name, service mark, logo, symbol or other proprietary designation or marking of or belonging to any third party, and the availability of specific goods or services from such third party through this website, should not be construed as an endorsement or sponsorship of this website by any such third party, or the participation by such third party in the offering of goods, services or information through this website.

Using our business name, logo, maps, designs, or other trademark-protected materials in a manner that may mislead or confuse others with regard to its brand or business affiliation may be considered a violation of trademark policy. Any sort of unauthorised usage of such material will be an offensive act at the part of user.