Kailash Manasarovar Lake

Terms of use

Enquiring

Please fill the yatra enquiry form and send it to our head office in India and our yatra experts will contact you at their earliest possible. You can also contact us via email or info@kailash-yatra.org or mobile phone no. +91 800750030. We are also available in Whatsapp (+91) 8800750030 and Facebook Chat www.facebook.com/mtkailashyatra.

Bookings

To book yourself in one of our Kailash yatra fixed departure group tour you can simply complete the yatra booking form and upon receiving confirmation from our office deposit registration fee though any source of payment mention on our website. Once you deposit the payments to us, please notify our office along with a copy of payment proof. Please check Payment Options

Payments

Please note we accept payments via SWIFT, NEFT, RTGS, Cheques, Cash etc. to know more please check our Payment Options.

Payments against additional services booked during your travel is to be made directly to our Nepal office/counterpart. Please carry sufficient amount during your travel for emergent cases. ATMs are available in Kathmandu valley. Please note it is illegal to carry INR 500 and INR 1000 currency notes in Nepal. For updates and more information please check here. To check the rake of Nepali currency, please visit www.xe.com or any other reliable online currency converter.

Invoice and Taxes

A service invoice is issued for all tour bookings which is usually inclusive of all applicable taxes except the Govt of India Service Tax. It is not only the liability of the Company to charge Service Tax to the customer but also the responsibility of the customer to pay the same without fail. All our quotes and offers are ‘exclusive’ of GST until specified in the quote unless.

Documents

It is the sole responsibility of the traveler to ensure that he/she is carrying a valid passport, visa, necessary permits, air tickets, travel insurance, medical certificate and other personal travelling documents.

Nepal travel visa - All foreign nationals accept Indians require a valid passport to travel to Nepal. Visa is available on arrival at Kathmandu airport against applicable visa fee and documents. Indian Nationals travelling to Nepal must carry a valid photo identity card (Voter ID Card).

Tibet/China Travel – A valid visa and permit is necessary for all nationalities for travelling to Tibet, China. Indian passport holders must present their passport at China Embassy in Delhi before undertaking the yatra. Visa for foreigners and NRIs can be obtained from China Embassy in Kathmandu, Nepal. Please carry 2 passport size coloured photograph for visa application.

Amendments / upgradation

Please note Kailash Yatra is operating for groups on fixed dates and fixed routes hence no amendment for individual is permitted for Tibet portion. However for Kathmandu potion we welcome your requirements for upgradation of stay, transport etc All additional expenses incurred for any upgradation or amendments shall be payable in advance by the traveler only.

Cancelations

While making arrangement for your yatra, our experts take utmost care to provide you with best available information and best possible services to ensure a successful journey for you. However we do not take any responsibility for cancelation or amendment of the yatra (or any part/s of the journey) due to reasons beyond our control including weather conditions, natural hazard, industrial disputes, technical failures, flight delay/cancelations, political reasons, decisions of concerned authorities, riots, strikes, medical reasons etc. No refund is applicable in such cases, and also in such cases during or before the commencement of the yatra, if any additional expense occurs the same shall be paid by the traveller/s only. It is to notice by the travellers that the trips to Mt. Kailash are organised in a very remote area where very basic facilities are available for stay and fooding etc and the level of uncertainty of Kailash trip is high due to its climatic conditions, diplomatic/political reasons etc. Our partners and expert team ensures for success and fulfillment of the trip but the same is always under the discretion of the local authorities and Chinese Govt.

After making bookings, if you wish to cancel your yatra you must notify our Delhi head office in writing (no telephonic cancelations will be entertained). The cancelation shall be subject to the following fee and charges :-

Less than 90 days prior to travel date – 10% of the yatra cost.
Less than 60 days prior to travel date – 25% of the yatra cost.
Less than 45 days prior to travel date – 50% of the yatra cost.
Less than 30 days – 100% cancelation fee apply.

Upon receiving your booking with initial deposit amount we start making the arrangement for your yatra and if the booking is cancelled anytime thereafter a cancelation amount of INR 10000 per person (for Indian Nationals) USD 250 per person (for foreign nationals and NRIs) will levy being service charge and processing fee. While making bookings with us you confirm your sole consent to this term and accept to be liable to pay the same to the Company.

All our early-bird bookings, last-minute deals etc are subject to full advance payments at the time of making bookings with us. The bookings made under early bird offers, last minute offers, loyalty discount scheme and other discount plans are absolutely non-refundable incase of cancelation due to whatsoever reasons.

While you contact us for your yatra bookings, you confirm having carefully read, understood and accepted the above mentioned booking policy.

Refunds

All approved refunds shall be paid via cheque or bank transfer only (no cash) within a time limit of 30 days after receiving the same from Nepal/China counterparts/service providers. All refunds will be made after deducting bank fee/charges, company service charges and other charges as may occur.

Unutilized services

The packages available on our website are offered in as in shape or with possible modification as may be requested by the traveler. Please note that there shall be no refund applicable for any unutilized service. The customers accept not to have any right to claim such refunds against unutilized service/s. 0

Medical declaration

While booking the yatra with us you declare that you are in good health with good mental and physical condition since you are aware of the fact that Mt. Kailash Yatra is a challenging trek and operates in a very high altitude with tough weather conditions and very limited availability of eatables and services. You confirm that you have informed to Max Holidays Pvt. Ltd. in writing, about your medical issue/problem which you are aware of. You confirm that the Company and/or its partners, staff, associates etc are shall not be kept responsible for any issue pertaining to your health or/and loss of health/life and any additional expenses incurred due to such cases.

Travel Insurance

Travel insurance is not included in our yatra price and it is the responsibility of the participant to carry a valid travel insurance for Kailash Yatra and other trips. Make sure that you are fully insured for the entire duration of the yatra in respect of sickness, illness, injury, death, loss of personal belongings, emergency expenses and cancelation / changes of the trip .

Airline

Incases of prices offered to you including the airline ticket charges, we retain the right to change the yatra packaged price anytime before the commencement of the trip incase of any increase in air ticket price by the airline. Any cancelation / change in the flight schedule shall not not the responsibility of Max Holidays or its staff and yatra cancelled due to such reasons shall not be considered as yatra cancelled by us.

Price of the trip

The price for the Yatra are inclusive of accommodation, food, transport, guides, fuel charges, permit, visa etc. and we take utmost care for not increasing the price for Yatra during the year. But in the cases of hike in fuel price, govt taxes/fee, visa/permit charges, currency exchange rate fluctuation, air fare increase, ground operator service fee increase and others which are beyond our control, Max Holidays retains the right to increase the price of the trip or a part of the trip without any further notice at any time before or during the Yatra.

Extra cost/expenses
Special schemes, discounts and offers

All our special schemes and offers including early bird offer, last minute discount etc are based on full non-refundable payments basis, until specified unless. None of the two (or more) schemes/ offers / deals can be clubbed with each other or any other offer introduced by us. All such schemes and offers introduced by us are only promotional offers and the terms of the scheme/s can be changed anytime thereafter without assigning any notice. We also retain the right to withdraw or modify the offers/scheme anytime without assigning any notice. It is totally at our discretion to confirm or reject any booking under such schemes. To bring more travelers we keep floating attractive schemes and offers which may be seen on our website or in our promotional advertisements. While making the query with us, you clearly need to mention the details of our special offer under which you wish to book the trip. Services and bookings for all schemes and offers are subject to availability only. Trips once booked cannot be shifted to any other offer/scheme introduced by us at a later stage. Such deals and offers are a part of our marketing strategy and we retain the right to decide upon the price of the yatra. No claim whatsoever will be entertained in this regard. All bookings, cancelations and refunds will be only as per the booking agreement signed between the Company and travelers.

Right to Cancel Booking by Company
Responsibility of the traveler
Rights of the Company
Force Majour
Risk assumptions and waiver of liability
Health and Safety
Exclusion from the trip
Legal Juridiction